Answers and help
Frequently asked questions
Quick answers about learning, courses, certificates, and getting support from GMAX Learn.
01Is GMAX the same as GMAX Learn?
No. GMAX Learn is a division under GMAX, created to give people the opportunity to learn quality, in-demand skills.
02Will I get a Certificate of Completion?
Certificates are optional. You can request one after completing a course. It will be processed and made available when ready. Focus first on learning and building your skills.
03How do I become an instructor?
Create a GMAX Learn account and submit an application to become an instructor. If your application is successful, our team will contact you with the next steps.
04When does my course start and end?
Your course starts as soon as your order is confirmed. You can revisit a purchased course later; the original FAQ describes this as lifetime access.
05What if the course I want is not listed?
We are working to expand the course selection. Contact us with your request and our team can look into adding it.
06How do I get started?
Create an account, find a course that interests you, enroll, and start learning.
07How can I manage my account and profile?
From your account settings, you can update your information and profile photo, change your password, view your courses, and check your tests and results.
08Where do I find guidance while taking a course?
Instructors provide the instructions and guidance for their courses. Follow the guidance shown with each lesson or activity.
09What should I do if I run into a problem?
Contact our Support Team at support@gmaxent.com and tell us what happened so we can help.
10Can I earn by recommending GMAX Learn courses?
Yes. You can apply to the affiliate program and earn commissions on eligible purchases. Review the Affiliate Terms in Support before applying.
11How do refunds work?
Refund eligibility and timing depend on the purchase and the Terms of Use. Contact support@gmaxent.com or refund@learn.gmaxent.com for help with a refund request.
Still need a hand?
Our support team can help with account and course questions.
